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Find answers to common questions or reach out to the **Gold Rate API** support team for assistance.

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Find instant answers to frequently asked questions about our API, data, and billing.

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For detailed inquiries or technical issues, send us an email. We typically respond within 24 hours.

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Documentation

Access our comprehensive API documentation for detailed guides, examples, and reference materials.

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Frequently Asked Questions (FAQ)

General Questions

What is **Gold Rate API**?
**Gold Rate API** provides real-time and historical precious metals data (gold, silver, platinum, palladium) to developers and businesses via a simple REST API. We offer a reliable and accurate source for your precious metals data needs.
What data sources do you use?
We aggregate data from multiple reliable global exchanges and financial institutions to ensure high accuracy and uptime. Our data is constantly cross-referenced to provide the most precise rates.
How often is the real-time data updated?
Our real-time data is updated every 60 seconds to ensure you always have access to the latest prices.

Technical Questions

How do I get an API key?
You can sign up for a free API key instantly on our pricing page. For higher request volumes, consider our paid plans.
What authentication methods do you support?
We use API key authentication. Your unique API key should be passed as an access_key query parameter with every request.
What are the rate limits?
Rate limits vary by plan: 1,000 requests/month for Free, 100,000 for Developer Pro, and custom limits for Enterprise. Exceeding limits will result in a 429 error. Please see our Documentation for more details.

Billing & Account

How can I upgrade my plan?
You can upgrade your plan directly from your account dashboard once you log in, or by visiting our pricing page and selecting a new plan.
Do you offer refunds?
Our refund policy is detailed in our Terms of Service. Please review it or contact us for specific questions.